1What is DriveLux Auto?
DriveLux Auto is a car accessories store offering premium quality products to upgrade, personalize, and protect your vehicle. We provide a wide selection of automotive accessories designed to enhance comfort, safety, and style for everyday drivers and auto enthusiasts alike.
2What kind of products do you offer?
Our store features a complete range of car accessories including: Seat covers, floor mats, and steering grips Interior and exterior car styling accessories Phone holders, chargers, and organizers Car care and protection products Smart driving gadgets and lighting accessories Every product is selected for its durability, performance, and design.
3Are your products original and reliable?
Yes. All our products are sourced from verified manufacturers and undergo quality inspection before being listed for sale. We aim to provide only durable, reliable, and practical car accessories.
4How do I place an order?
Placing an order is simple: Visit driveluxauto.store Choose the accessories you want Add them to your cart and proceed to checkout Fill in your shipping and payment details Confirm the order and receive an order confirmation via email or SMS
5What payment methods do you accept?
We accept EasyPaisa, JazzCash, and Cash on Delivery (COD) for a secure and flexible shopping experience.
6Do you deliver nationwide?
Yes. We offer delivery across Pakistan through trusted courier partners. Your order will be shipped securely to your address, whether you’re in a major city or a remote area.
7How long does delivery take?
Major cities: 3 to 5 working days Other areas: 5 to 7 working days Delivery times may vary slightly based on your location and courier handling.
8What happens if I receive a damaged or wrong product?
If your product arrives damaged, defective, or incorrect, contact us at info@driveluxauto.store within 48 hours of receiving it. Include your order number, photos or videos of the product, and a brief description of the issue. Our team will arrange a replacement or refund after verification.
9Can I return or exchange my purchase?
Yes. Returns and exchanges are accepted within 7 calendar days of delivery for eligible products. Items must be unused, in original packaging, and accompanied by proof of purchase.
10How can I contact customer support?
ou can reach our support team via: Email: info@driveluxauto.store Hours: Monday to Saturday, 10 AM – 7 PM We aim to respond to all inquiries within 24 hours.