At DriveLux Auto, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following information from you:

  • Full name

  • Contact number and email address

  • Shipping address

  • Payment method (EasyPaisa, JazzCash, COD)

  • IP address and browsing activity for security and analytics

We do not store or have access to sensitive banking information. Payments are processed securely through third-party payment partners.

2. How We Use Your Information

Your information is used to:

  • Process and ship orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Prevent fraudulent activities

  • Improve website performance and user experience

3. How We Protect Your Data

We use SSL encryption, secure servers, and restricted access to ensure your personal information is safe. Only authorized personnel can access sensitive information.

4. Cookies and Tracking Technologies

We use cookies to:

  • Save your preferences and cart items

  • Enhance browsing experience

  • Analyze website traffic and performance

You may disable cookies in your browser settings, but some features may not function as intended.

5. Data Sharing and Disclosure

We do not sell, rent, or trade personal data. Your information may only be shared with:

  • Courier partners for delivery

  • Payment processors for transaction handling

  • Legal authorities, when required by law

6. Your Rights

You have the right to:

  • Access and review your stored personal information

  • Request corrections or deletion of data

  • Opt out of marketing communications

  • Know how your data is being used

7. Data Retention

We keep your data only as long as necessary to process orders, comply with legal obligations, and provide after-sales support.

8. Policy Updates

DriveLux Auto may update this policy periodically. Any changes will be posted on this page with an updated date.

9. Contact Information

For privacy-related concerns: info@driveluxauto.store